Our Return Policy
Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased online from Apple:
- You have 14 calendar days to return an item from the date you purchased it.
Restrictions
The following items cannot be returned, unless there is a valid warranty.
- Any part that shows evidence of being used, installed, handled, packaged, opened or shipped improperly.
- Custom-ordered or personalized products
- Hazardous materials (i.e. batteries, paint, Oil, Fuel, etc.)
- Videos, software, or other copyrighted material, after they have been opened
- Wheels and/or tires, after they have been mounted
- If your order included any "special offer" or "free parts".
Notes
- When returning an item, please over-box with the original packaging which was used to ship to you.
- Doing so will help to prevent damage to the manufacturer’s packaging which would then make the item non-resalable and therefore non-returnable.
- If you have discarded the over-boxing materials, the UPS or FedEx store can help to ensure that your return arrives in resalable condition.
- All returns are subject to inspection.
- Items that exceed the time limit or show evidence of use will be charged a Restocking Fee.
- Shipping and handling fees are non-refundable.
- Scratch and Dent or Outlet Center merchandise cannot be returned